Who we are and What we do

ClearVox is a professional contact center designed for businesses wanting to increase revenue, lower costs, and enhance their customer relationships either with complete functional outsource, call overflow or disaster recovery. While our clients focus their attention on the strategic and marketing execution of their business, our contact center expertise provides customized services and solutions to manage the customer contact experience including:

• Develop operational plans in collaboration with Client objectives and projections.
• Recruit staff and administer workforce management.
• Professionally train CSRs on technical and soft skills specific to business applications.
• Manage inbound and outbound telephone / e-mail contacts maximizing revenue, market intelligence and customer retention.
• Provide leading edge technology to support customer contacts, manage operational performance and client reporting.